Community Wisdom: Remembering what you’ve read, KPIs for customer support, saying no to customers, finding your first customers, when to hire your 2nd PM, and more

Community issue 67

👋 Hello and welcome to this week’s edition of ✨ Community Wisdom ✨ a subscriber-only email, delivered every Friday morning, highlighting the most helpful conversations in our private Slack community. As always, a b​i​g thank you to Kiyani for curating.