Thanks Ami and Lenny. It was great of you to follow up that thread from the Boz podcast.
The word I thought would resonate the most for me was "fascinating" but actually it was beaten to the line by "emulator". I took the opportunity to reflect on who I had emulated early in my career, who I emulate now and who "went the distance". Really useful approach. Thank your for sharing.
Accountability is a more valuable virtue to celebrate than authenticity when building community and trust. When we make a mistake, the onus is on us to follow up and improve the conditions of our customers, clients or coworkers to a level greater than before the mistake occurred. Even if we don’t think we’ve made a mistake, that’s the other party's decision. https://www.fortunespath.com/blog/authenticity-and-customer-loyalty
Thanks Ami and Lenny. It was great of you to follow up that thread from the Boz podcast.
The word I thought would resonate the most for me was "fascinating" but actually it was beaten to the line by "emulator". I took the opportunity to reflect on who I had emulated early in my career, who I emulate now and who "went the distance". Really useful approach. Thank your for sharing.
PS: You nailed the jokes!
Accountability is a more valuable virtue to celebrate than authenticity when building community and trust. When we make a mistake, the onus is on us to follow up and improve the conditions of our customers, clients or coworkers to a level greater than before the mistake occurred. Even if we don’t think we’ve made a mistake, that’s the other party's decision. https://www.fortunespath.com/blog/authenticity-and-customer-loyalty